Pure Moxa Rolls

Ai Ye (dried mugwort, 30:1)

1.Light the moxa roll with a moxa torch until the entire surface of the end is glowing evenly. (conventional lighter has difficult to burn moxa evenly)
2.Holding a fully lit moxa roll like a pen, move it around the desired areas, keep the moxa roll above 1-2 inches over the skin surface and remove it before it gets too hot.  
3.Gently scrape the end of moxa roll o the edge of a dish or ashtray to remove ash, which block the heat and get you risk being burn when ash drop off. This process may need repeated more than one times during a moxibustion.
4.After the moxibustion treatment, use a moxa extinguisher to put off the burnings roll in 5 seconds. Water is not recommended because water may cause the moxa roll weaken, crack or hard to be burned for next time use

1. Direct moxibustion can cause burns, which can result in pus, scarring and skin discoloration.
2. Please consult healthcare practitioner before ues moxa if you’re pregnant, or you have other health issue.
3. Do NOT use moxibustion if you are allergic for mugwort, sensitive for smoke, lung condition like asthma.
4. Moxibustion should not be performed over the face or over other sensitive tissues.
5. Moxibustion should not be done on children, or if done, only indirect moxa methods used with extreme caution.

Free shipping on all orders over $99.00 (before tax) in Canada, some exclusions apply.(See details*) 

Processing and delivery time

Orders are processed within 24 to 48 hours when products are in stock. Delivery time will take 1- 7 business days depending on your location in Canada. 

Returns

We accept returns of unopened products up to 30 days after the date of purchase. Used products, or any items marked as non-refundable/Final sale are not within our return guidelines. 

For public health safe purposes we cannot accept any returns from products in the following categories due to hygiene reasons except products are defective.

Disposable table sheetsItems which have been assembled or modifiedHerbal, books, charts and videos and medicine productsIf a product is returned for a reason other than defects, only the cost of the purchase is refundable. The shipping costs are non-refundable. 

Cancellation of orders

When you want to cancel an order, you can call or email us. We encourage you to call us directly to avoid any delay. If your order has been shipped out, it can no longer be cancelled.

To make a return request, please call 450-973-2999 or email us service@lierre.ca with your order ID. Please advise us items you want to return and our representative will reach soon