How to place an order?

Placing an order is easy at lierre.ca online shop.

Sign up for an account, log in your account and add the items to your cart, fill in your shipping and payment details. We’ll ship your order to any address in Canada and the US.

You can place an order by email or telephone, our customer service staff will contact you for shipping and payment.

In-store purchase: you’re welcomed to our local store located in 2190 Le Corbusier Laval, Québec H7S2C9 to order in store.

How can I get a free shipping?

Orders are shipped in Canada can be applied a free shipping. In order to get a free shipping your order must be over $69, shipping address in Canada. Please be advised that some items are over size or overweight, they are excluded from free shipping policy. Please refer to our shipping and return policy for details.

Can I make an order from outside Canada?

We only ship to Canada and US now, if the order is shipped to US, the shipment will be charged based on UPS online calculation.

Can I make an order and pick up at store?

Yes, you can order online and pick it up at our local store. If you order online you must be pay shipment, and you have to call or leave message to inform us this order will be picked up. In this case, the shipment will be refunded

If you order by email and telephone, you don’t have to pay shipment because we’ll manually process your order without charging shipment.

How can I pay my order?

We accept Mastercard, Visa Card, Paypal for online orders. Store purchases can be paid by Visa, Mastercard and Interact .

How can I cancel my order?

You can cancel your order before it is shipped out. You can call us 1-450-973-2999 or email us: service@lierre.ca

If the order has been shipped out, it can NOT be cancelled. But you can return it to us when you receive it.

Please be advised that return orders in this case will be applied shipping charge. If the order is paid shipment, the shipment is non-refundable.

Please refer to our Shipping and Return Policy for details

Find Out More Today

Want to know more? Feel free to ping us an email or give us a buzz on the telephone for more info. Alternatively, if you’d like to pop round just let us know and we’ll put the kettle on.