Knee Moxa Heat Patch

Mugwort, ginger, sea salt, zircon, non-woven fabric, water, activated carbon, reduced iron powder

-Cut along the dotted line and remove the heat pack from the external wrap.
-Expand the knee pad to fit the knee position.
-Put on knee pads and adjust the tightness.*DO NOT open, puncture, or tear the pack.
-When the pack cools down or forms clumps while in use, softly massage the pad to reactivate the heat.
-DO NOT put it directly on the skin.

-Be cautious of burns or skin overheating as the heat pad can reach a temperature of over 140°F. When using in bed or under a blanket, you MUST wrap the pack with a cotton towel as it will heat up to more than the usual temperature.
-Immediately remove the pad if the heat becomes uncomfortable or too hot.
-For external use only.
-Do not eat or drink.
-Do not place directly on bare skin.
-Do not use while sleeping.
-Do not use longer than stated.
-Do not use in front of the fire, near a heater, with an electric blanket, or with other heating devices.
-Do not heat up the pack in a microwave.
–Do not use if you are unable to detect the sensation or pain.
-The elderly, children, handicapped, those with sensitive skin, or those who are unable to remove the pack by themselves should be carefully supervised when using this product. A guardian should be present at all times.
-People with sensitive skin, allergies, diabetes, frostbite, nerve damage, scars, bruising, paralysis, open wounds, swelling, arthritis, or circulatory problems should not use this product unless directed by a physician.
-Avoid direct sunlight and store in a cool, dry place.
-Keep out of reach of children, infants, and pets.

Free shipping on all orders over $149.00 (before tax) in Canada, some exclusions apply.(See details*) 

Processing and delivery time

Orders are processed within 24 to 48 hours when products are in stock. Delivery time will take 1- 7 business days depending on your location in Canada. 

Returns

We accept returns of unopened products up to 14 days after delivery. Items on sale must be returned within 7 days. All returned items must be in their original state with the original tags and product packaging and accompanied by proof of purchase before they can be accepted for a refund. 

Please check our detailed return policy here.

Cancellation of orders

When you want to cancel an order, you can call or email us. We encourage you to call us directly to avoid any delay. If your order has been shipped out, it can no longer be cancelled.

To make a return request, please call 450-973-2999 or email us service@lierre.ca with your order ID. Please advise us items you want to return and our representative will reach soon