Patchouli and Palo Santo Incense

Patchouli Incense by Shoyeido: Palo Santo, cinnamon, Benzoin, and spices.
Palo Santo Incense by Shoyeido: Patchouli leaves, sandalwood, and spices.

-Place your incense stick in an appropriate incense burner or holder that will collect the ash as it falls.
-Light the end of the incense stick until a flame is established. Allow it to burn for a few seconds to ensure it is properly lit.
-Gently fan out or blow out the flame.

-Use a proper incense burner or stand made from heat-resistant material.
-Ensure incense is completely extinguished after use.
-Keep out of the reach of children.
-Use this product only for the intended purpose.

Free shipping on all orders over $99.00 (before tax) in Canada, some exclusions apply.(See details*) 

Processing and delivery time

Orders are processed within 24 to 48 hours when products are in stock. Delivery time will take 1- 7 business days depending on your location in Canada. 

Returns

We accept returns of unopened products up to 30 days after the date of purchase. Used products, or any items marked as non-refundable/Final sale are not within our return guidelines. 

For public health safe purposes we cannot accept any returns from products in the following categories due to hygiene reasons except products are defective.

Disposable table sheetsItems which have been assembled or modifiedHerbal, books, charts and videos and medicine productsIf a product is returned for a reason other than defects, only the cost of the purchase is refundable. The shipping costs are non-refundable. 

Cancellation of orders

When you want to cancel an order, you can call or email us. We encourage you to call us directly to avoid any delay. If your order has been shipped out, it can no longer be cancelled.

To make a return request, please call 450-973-2999 or email us service@lierre.ca with your order ID. Please advise us items you want to return and our representative will reach soon